I build design infrastructure for complex products — from 0-to-1 systems to enterprise platforms serving millions of users across North America.
Selected work
Created the first design system for a luxury spa and resort platform — token architecture, component library, and governance — as sole design systems owner across 100+ enterprise properties.
Designed Agilysys's first multi-day booking experience — reducing errors by up to 53%, cutting support tickets by 57%, and securing a major enterprise client.
Redesigned the wireless purchase flow so customers could buy multiple lines in one session — eliminating the biggest drop-off point for new customers at one of Canada's largest telcos.